We're here to help

Contact RideRescue

For service questions, appointment changes, billing, or warranty support, email support@getriderescue.com.

Following an existing request?

Open service tracking in your dashboard to see the latest status, approved estimate, payment progress, and messages. Send a support message from that request so the conversation stays with your service history. Guest customers can use the private tracking link shown after submitting a request.

What to include

Share your name, vehicle year/make/model, service date, and request or estimate reference if available. Describe the question or symptoms and any changes to the vehicle's location. Do not send passwords or card details by email or support message.

New service requests

Select your vehicle and add the services you need to your cart. We review the vehicle, work, location, and appointment availability before confirming a visit.

Coverage and common questions

View the coverage map, read the FAQs, or review our Payment Terms and warranty information.