Accessibility
Updated October 25, 2026
RideRescue aims to make vehicle information, service requests, and account tools usable by people with a wide range of abilities. We welcome feedback about barriers that prevent you from using the site.
Our approach
We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a target for ongoing improvements. A full conformance evaluation has not yet been completed.
Using the site
- Use Tab and Shift+Tab to move between links, form fields, and buttons.
- Navigation menus and dialogs include labeled close controls.
- Use your browser's text size and zoom controls to enlarge content.
- The seasonal ad includes a pause control and manual scene choices. Decorative motion is reduced when your device requests reduced motion.
- Some areas scroll without a visible scrollbar. Use touch, a mouse wheel, or keyboard scrolling when the area has focus.
Current limitations and alternatives
Custom vehicle pickers, downloaded PDFs, and externally supplied interface resources may work differently with different browsers and assistive tools. An estimate PDF may have a different reading order or structure from the website. If a picker, form, or document is difficult to use, contact us for help sharing your vehicle details, describing requested work, or obtaining estimate information in a usable format.
Report an accessibility issue
Email support@getriderescue.com. Include the page address, what you were trying to do, the barrier you encountered, and your preferred way to receive help. Browser, device, or assistive-tool details are helpful if you are comfortable providing them.